How to Facilitate Business Process Improvement: A Proven Approach Using Teams


Change or Die – The Business Process Improvement Manual is now shipping in print version from Amazon (http://www.amazon.com/dp/1466512512/) and other fine book sellers.  It feels good and has the right girth, not too thick and not too thin.  If your organization recognizes opportunities to improve, it also has the right content, built upon a consensual technique of shared development and ownership.

 

Change or Die – The Business Process Improvement Manual

It provides a life cycle approach within 250 pages of primary text, supplemented with another 100 pages of workshop agendas, tools, and activities, and a CD containing over 100 tables and templates in electronic form.  The nominal investment will probably pay for itself within the first hour or two of your perusal.

FAST alumni will recognize some proven tools (eg, Guardian of Change) and some new activities to stimulate group performance.  The workshop agendas have been stress tested with other clients and are proven to work.

Our publisher, Productivity Press, is actually an imprint of the publishing house, CRC Press that operates as the science and technology book division of the Taylor & Francis Group.  Established in 1783 in the United Kingdom, we are fortunate to be associated with one of the longest established publishers in the history of mankind.  Taylor & Francis Group is now the academic publishing arm of Informa plc.

Maxine Attong (co-author, FAST alumni, resident of the Republic of Trinidad and Tobago) may be found around the world this year signing copies at various conferences.  You can’t miss her world-class smile.  Terrence Metz (co-author, FAST alumni, lead instructor, and facilitative leadership curriculum developer) may be found across the United States hosting FAST classes.  Either will gladly sign a copy for you and discuss questions you may have about deriving value from our team approach to business process improvement.

Let us know what you think by commenting below. For additional methodology and team-based meeting support for your change initiative, refer to “Change or Die, a Business Process Improvement Manual” for much of the support you might need.

Become Part of the Solution, Improve Your Facilitation Skills

The FAST curriculum on Professional Facilitation Skills details the responsibilities and dynamics mentioned above. Remember, nobody is smarter than everybody, so consult your FAST Facilitator Reference Manual or attend a FAST professional facilitative leadership-training workshop offered around the world (see MG Rush for a current schedule — an excellent way to earn 40 PDUs from PMI, CDUs from IIBA, or CEUs).

Do not forget to order Change or Die if you’re working on a business process improvement project. It provides detailed workshop agendas and detailed tools to make your role easier and your team’s performance a lot more effective—daring you to embrace the will, wisdom, and activities that amplify a facilitative leader.

Related articles

 

About these ads

About Facilitative Leader & Instructor
Biographic Sketch — Terrence Metz Since the end of 1999, Terrence Metz has been a founding principal partner and vice president at Morgan Madison & Company. For over twenty years, through professional and academic endeavors, Terrence has focused on improving group decision-making. His experience has proven that two important components to effective group decision-making are: 1. Higher quality information assures higher quality decisions, 2. Properly managed conflict, generates more “options” to consider—
and groups with more options are proven to make higher quality decisions. Terrence is passionate about using and teaching the FAST Facilitative Leadership Training technique so that people and teams make more informed decisions. Terrence is the lead instructor and primary curriculum developer for MG Rush Performance Learning. He earned his Six Sigma Green Belt® from Motorola University and wrote most of the existing FAST curriculum. Terrence made the FAST technique more robust by adding and enhancing decision-making tools such as PowerBalls and the FAST quantitative SWOT technique that is used worldwide by Fortune 1000 companies. He introduced the concept of holism to the field of structured facilitation as a method for keeping discussions on target and aligning deliverables throughout an organization. Since 1999, Terrence has taught over two hundred classes. With a Baccalaureate in Science from Northwestern University (Evanston, IL) and a MBA from NWU’s Kellogg School of Management, his professional experience has focused on product/ process development and innovation. Terrence has a P&L background in capital goods markets with highly engineered-products and services (eg, Honeywell). He is an expert group facilitator, instructor, and developer of workflow processes and Voice of the Market inputs that accelerate commercial success. His engagements have included strategic development, business planning, problem-solving, continuous improvement, organizational design, process design and improvement, customer cognitivity workshops, and market-based product development and launch. His book "Change or Die: The Business Process Improvement Manual" from CRC Press was published internationally in 2012. Terrence completed additional graduate work in inter-cultural decision-making processes at Marquette University, is a former board member of the Product Development Managers’ Association, and a long-time member of the IAF (International Association of Facilitators), MFNA (Midwest Facilitators Network Association), TMAC (Technology Management Association of Chicago) and WFS (World Future Society). Most importantly, Terrence is an effective listener and equally adept at teaching FAST classes as well as galvanizing consensus around complex issues for organizations and groups.

19 Responses to How to Facilitate Business Process Improvement: A Proven Approach Using Teams

  1. einkglobal says:

    Reblogged this on einkglobal and commented:
    Terrence Metz informs on “Change or Die – the Business – Process Improvement Manual”

  2. whoah this blog is fantastic i really like studying your posts.
    Keep up the good work! You recognize, a lot of persons are looking
    around for this info, you could help them greatly.

    • Many thanks for your diligent comment. You might try our new book called “Change or Die – The Business Process Improvement Manual.” It is now shipping in print version from Amazon (http://www.amazon.com/dp/1466512512/) and other fine book sellers. If your organization recognizes opportunities to improve, this manual has the content you need, and it uses a consensual technique of shared development and ownership.

      “Change or Die” provides a life cycle approach within 250 pages of primary text, supplemented with another 100 pages of workshop agendas, tools, and activities, and a CD containing over 100 tables and templates in electronic form. The material aligns with the PMBoK from the Project Management Institute. A nominal investment in this manual will pay for itself many times over.

      FAST alumni will recognize some old tools (eg, Guardian of Change) and some new activities to stimulate group performance. The workshop agendas have been stress tested with clients and are proven to work.

      Our publisher, Productivity Press, is an imprint of the publishing house, CRC Press that operates as the science and technology book division of the Taylor & Francis Group. Established in 1783 in the United Kingdom, we are fortunate to be associated with one of the longest established publishers in the history of publishing. Taylor & Francis Group is now the academic publishing arm of Informa plc.

  3. Pingback: On Being Neutral—Take Only Photographs, Leave Only Bubbles « Facilitative Leadership & Facilitator Training

  4. Pingback: Five Reasons to Hold a Facilitated Session « Facilitative Leadership & Facilitator Training

  5. Pingback: Change Your Thoughts, Change Your Life « Facilitative Leadership & Facilitator Training

  6. Pingback: How to Facilitate Ideation Using the Brainstorming Tool « Facilitative Leadership & Facilitator Training

  7. Pingback: How to Facilitate Innovation « Facilitative Leadership & Facilitator Training

  8. Pingback: Three Quick Tips on How to be More Facilitative as a Presenter « Facilitative Leadership & Facilitator Training

  9. Pingback: How to Facilitate Three Actions We Take Next « Facilitative Leadership & Facilitator Training

  10. Pingback: Facilitating Crucial Conversations « Facilitative Leadership & Facilitator Training

  11. Pingback: Three Questions You Need to Answer Before Your Meeting Begins « Facilitative Leadership & Facilitator Training

  12. Pingback: How to Help Your Meeting Participants Become Better Listeners « Facilitative Leadership & Facilitator Training

  13. Pingback: Some of the Challenges and Costs Associated with Hosting Meetings « Facilitative Leadership & Facilitator Training

  14. Pingback: Some of the Challenges and Costs Associated with Hosting Meetings :: Facilitative Leadership

  15. Pingback: Primary Types of Meetings and the Boundaries to Closely Manage « Facilitative Leadership & Facilitator Training

  16. Pingback: Leadership Style Depends on Source of Ideas & Solution Ownership « Facilitative Leadership & Facilitator Training

  17. Pingback: Taking Charge of Poorly Led Meetings When You are Not the Leader « Facilitative Leadership & Facilitator Training

  18. Pingback: How to Build a Roles and Responsibility Matrix for Multiple Sites « Facilitative Leadership & Facilitator Training

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Follow

Get every new post delivered to your Inbox.

Join 3,786 other followers