The Role of Session Leader

You can complete a project without facilitation, but you could also cut your own hair.

Session Leader

You have a multitude of tasks to perform during the workshop.  Success of the facilitator’s effort is dependent upon your skill, knowledge, and abilities as a session leader.  The session leader’s role includes both the traditional role of “Facilitator” discussed below and the role of “Methodologist” discussed on the next page.


Context is the key responsibility of the session leader, frequently called a facilitator—responsibilities include:

  • Actively listening to the discussion and challenging assumptions.
  • Creating synergy by focusing the group and using your facilitation skills to enhance communications.
  • Ensuring that all participants have an opportunity to participate.
  • Explaining and enforcing the roles.
  • Keeping the group on track.
  • Managing the documenters and the documentation process.
  • Observing the group interactions and adjusting when necessary.
  • Questioning to achieve clarity—aiding communication between participants and yourself.
  • Recognizing disruptive behavior and creating positive corrections.
  • Working to resolve conflicts that arise.

Key Element

Your role is to create an environment where every participant has the opportunity to collaborate, innovate, and excel.  Observing the team’s progress helps you understand the dynamics of the group and how your approach enhances or detracts from the final output.

The Group Dynamics

  • Ask yourself the following questions while observing the group:
  • How do they communicate?  Eye to eye contact?  Soft spoken?  Yelling?  Gestures?  etc.
  • In what order do they speak?  Primary, secondary, who backs who up?  Who always gets interrupted?
  • Who appears to influence group direction the most?
  • Who are these people talking to?  Are they looking for supporters?  Do they attack certain people or groups?

Facilitation Skills

The FAST curriculum on Professional Facilitation Skills details the responsibilities and dynamics mentioned above. Remember friends, nobody is smarter than everybody, so consult your FAST Facilitator Reference Manual or attend a FAST professional facilitative leadership training workshop offered around the world (see MG Rush for a current schedule — an excellent way to earn 40 PDUs from PMI, CDUs from IIBA, or CEUs).


About Facilitation Instructor
President of Morgan Madison & Company, through professional and academic endeavors, Terrence has focused on improving group decision-making quality. His experience has proven that: 1. Evidence-based information assures higher quality decisions. 2. Properly managed conflict, provides groups with more “options” to consider —
 and groups with more options have been proven to make higher quality decisions. With a Baccalaureate in Science from Northwestern University (Evanston, IL) and a MBA from NWU’s Kellogg School of Management, Metz’s core competency has focused on rhetoric: the process of adjusting ideas to people and people to ideas. He is a founding principal partner and president at MG RUSH and a certified Six Sigma Green Belt® from Motorola University. CRC Press, part of Taylor and Francis, publishers since 1798, published his recent book, “Change or Die: Business Process Improvement Manual”. Terrence introduced the concept of holism to the field of structured facilitation as a method for keeping discussions on target and aligning deliverables within and throughout an enterprise. As a public speaker and instructor, he strives to reduce ‘noise’ and ‘distractions’ so that groups and teams can be more successful. Terrence is passionate about using and teaching the FAST Facilitation technique so that people and teams make more informed decisions. He made the FAST technique more robust by adding and enhancing decision-making tools such as PowerBalls and the FAST quantitative SWOT technique that is used worldwide by Fortune 1000 companies. Since 1999, Terrence has taught over three hundred classes.

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