October 27, 2011 1 Comment
Following are our Ten Commandments or guiding principles for dealing with people (all based on “Treat others as you wish to be treated”):
- People are creative if asked.
- People are intelligent.
- People are intrinsically reasonable.
- People do not like to be blamed.
- People have different goals in life.
- People prefer the positive to the negative.
- People share similar fears.
- People want to be recognized.
- Never embarrass people, especially in public.
- People want to make a difference.
Become Part of the Solution, Improve Your Facilitation Skills
The FAST curriculum on Professional Facilitation Skills details the responsibilities and dynamics mentioned above. Remember, nobody is smarter than everybody, so consult your FAST Facilitator Reference Manual or attend a FAST professional facilitative leadership training workshop offered around the world (see MG Rush for a current schedule — an excellent way to earn 40 PDUs from PMI, CDUs from IIBA, or CEUs).
Do not forget to order Change or Die if you working on a business process improvement project. It provides detailed workshop agendas and detailed tools to make your role easier and your team’s performance a lot more effective—daring you to embrace the will, wisdom, and activities that amplify a facilitative leader.